ISO 9001 standard offers a quality management system (QMS) model for obtaining and meeting customer requirements and enhancing its satisfaction. It is general and appropriate for all types of organizations. Therefore, businesses from both the public and private sectors, including non-governmental organizations can benefit from the ISO 9001 quality management system model; despite being small, medium or large companies. The instant benefit that can be realized from the implementation of ISO 9001 is the combined alignment of the activities of internal processes that are focused towards the improvement of customer satisfaction which will result in many other reimbursements, whether internal or external. The magnitude of these benefits is determined by how effective the processes are in achieving these targets.
Our services relating to ISO certification include the following
- Drafting of Quality Control Manual
- Assistance in designing SOP’s and polices, industry specific
- Provision of consultation relating to documents
- Designing of composite set of SOP’s , policies and procedures
- Provision of technical assistance to staff of client to make ensure compliance with ISO
- Provision of assistance while ISO audit
- Post certification guidance to maintain the quality and to comply with standard’s requirements
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